| Self Pick Up | Pick up your orders at P5 Floor, Bookshop, 23 Nam Long Shan Road, Aberdeen, Hong Kong. Please check our office hours before coming. |
| SF Express Locations | Delivery address or SF Express address network point code(i.e., the code for SF Express’s address/service point).
(ref. https://htm.sf-express.com/hk/en/download/SFPonits_EN.pdf) |
| Delivery Time | Orders will generally be shipped within 3–4 working days after payment confirmation. |
| Order Processing | Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day. |
| Working Days Definition | Working days refer to Monday to Friday, excluding Saturdays, Sundays and public holidays. |
| Pickup Deadline | Customers must collect their parcels within the specified pickup period after receiving the pickup notification. If not collected within the deadline, the parcel will be returned to the courier warehouse. |
| Expired Parcel Handling | If a parcel is returned to the courier warehouse due to overdue pickup, the customer must contact the courier directly. Any return and re-delivery costs will be fully borne by the customer. |
| Incorrect Address | Orders will be shipped according to the delivery information provided by the customer. We are not responsible for delivery failures caused by incorrect information. Any re-shipping costs will be borne by the customer. |
| Courier Information | All courier service fees, pickup locations, contact details, and operating hours are subject to the All prices are subject to the official announcements of the courier companies.. |
| Store Pickup | Customers who select store pickup will receive a notification when the order is ready for collection. |
| Delivery Area | Delivery services are available within Hong Kong only. |
| Policy Updates | The company reserves the right to modify these terms and conditions without prior notice. |
| Final Decision | In case of any disputes, the company reserves the right of final decision. |
| Language Version | In the event of discrepancies between the Chinese and English versions, the English version shall prevail. |
